Austco Canada completes first Smart Call Point solution installation in Ontario

Austco Canada has completed the first Smart Call Point solution installation at the Mon Sheong Long-Term Care Centre in Ontario, Canada.

The Facility

Mon Sheong Long-Term Care provides around-the-clock nursing care for 457 residents. Located in downtown Toronto, Richmond Hill, and Scarborough, their three facilities provide quality care services for seniors, physically or mentally  disabled individuals, and those with dementia. 

Smart Call Point

Communication System

The newly designed call points include two configurable backlit buttons and two independently programmable pendant sockets. The first socket is used for the resident pendant and the second is being utilized to provide an input for 3rd party devices such as a bed pad controller. Advanced features include dual color LED’s to indicate call status, RTLS and RFID (proximity) capability which can be upgraded post installation, multi-press call upgrades (programmable) and call mute mode for cleaning.

Why choose Austco?

Austco next generation Smart Call Points with built-in RTLS and badges provide features that are normally only available through stand-alone RTLS systems. Our locating enabled products provide features such as automatic staff presence, automatic call cancelation, mobile duress, automated workflow, comprehensive reporting and staff, resident/patient visibility.

For more information on Austco Smart Call Points, please contact us.

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Austco Healthcare wins AUD $3.3M contract to supply state-of-the-art nurse call system and Tacera Pulse software platform

Credit KTPH Facebook

Austco Marketing & Service (Asia) Pte Ltd has won an A$3.3M contract to supply its industry-leading Tacera Nurse Call platform to the 795-bed general and acute care hospital Khoo Teck Puat Hospital (KTPH).  

KTPH is part of Yishun Health, a network of medical institutions and health facilities under the National Healthcare Group located in Singapore, which also includes the Admiralty Medical Centre, Yishun Community Hospital, and extensions such as Wellness Kampung. 

Yishun Health believes that healthcare should be integrated, holistic and person-centric and has created an ecosystem of care with partnerships within the community. They ensure that patients can stay healthy and become active participants of their own well-being.  

The contract between Yishun Health and Austco Healthcare will ensure that KTPH, which serves 550,000 people in northern part of Singapore, provides a high standard of personalised care in a comfortable environment.  

This Austco integration will feature the Tacera solution and include the recently released call points with built-in RTLS, Webservices interface and software such as Tacera Pulse Reports &  Dashboards.  

“We are excited to partner with the Khoo Teck Puat Hospital,” Clayton Astles, CEO of Austco, said. “At Austco, we are constantly looking for ways to enhance our innovative solutions and our recent  updates to the exceptional Tacera nurse call system delivers a world-class experience for healthcare facilities and every patient.”

Austco offers one of the most advanced nurse call systems in the world by constantly updating the platform to meet the needs of any healthcare facility. 

Deployment will commence in Q1 of FY22 and is contracted to be completed by December 2022.

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